Our postage and packing charge for small orders to UK mainland is just £1.75, but if there are 5 items or more in your order then we we won't charge you anything for shipping.
We try to get our internet orders out on the day we receive them, wherever possible (weekdays only). Small parcels go out by First Class Royal Mail, so if an order arrives later in the day then we may have missed the post, and it will go out on the next working day. Very large orders will go out via UPS.
We pride ourselves on the accuracy of our order picking, but mistakes can happen - if they do, please get in touch with us straight away, either by phone or email, and we will get it sorted out for you!